Frequently Asked Questions

Is Logivio really free?

Yes. Both Logivio Seller and Logivio Warehouse offer a free plan. The free plan includes 1 user and up to 100 SKUs, making it ideal for individuals and small businesses.

Do I need a credit card to start?

No. You can create a free account without entering any payment details.

What's the difference between Logivio Seller and Logivio Warehouse?

Logivio Seller is designed for online sellers managing inventory across marketplaces such as Etsy, eBay, Shopify and TikTok Shop.

Logivio Warehouse is designed for warehouse operations, helping teams manage inventory, stock movements, low stock alerts and operational performance.

Both products share the same platform but are tailored to different workflows.

Which sales platforms will Logivio support?

Planned integrations include Etsy, eBay, Shopify, TikTok Shop, Amazon and additional marketplaces based on customer demand.

What happens when Pro launches?

Pro features are currently in development.

If you join the Pro waitlist, we'll notify you by email as soon as they're available.

Existing free users will be able to upgrade without creating a new account, and all of their existing data will remain intact.

Is my data secure?

Each company's data is isolated and only accessible by authorised users within that company.

We are committed to UK GDPR compliance. If you choose to delete your account, your personal data will be permanently removed unless we are legally required to retain specific records.

Can I cancel at any time?

Yes. There are no long-term contracts or cancellation fees.

Before cancelling, you can export your inventory using CSV so you always retain a copy of your data.

If Pro is available, you can upgrade again later without creating a new account.