Terms & Conditions

Last updated June 21, 2026

1. Agreement to our Legal Terms

We are Logivio, doing business as Logivio, a company registered in England at 15 Higgins Road, Derby DE24 8YG.

We operate the website http://www.logivio.io and related products and services that refer or link to these terms.

Logivio is a cloud-based inventory management platform for ecommerce sellers and small to medium independent warehouses. Logivio offers Logivio Seller and Logivio Warehouse, both with free and Pro subscription tiers.

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must stop using the Services immediately.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.

2. Our Services

The information provided through the Services is not intended for use in any jurisdiction where such use would be contrary to law or regulation. Users who access the Services from outside the United Kingdom are responsible for compliance with local laws.

3. Intellectual Property Rights

We own or license all intellectual property rights in the Services, including source code, databases, functionality, software, website designs, text, graphics, trademarks, service marks, and logos.

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services solely for your internal business purposes.

No part of the Services may be copied, reproduced, republished, uploaded, posted, publicly displayed, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our prior written permission.

If you send us suggestions, feedback, ideas, or other submissions about the Services, you agree that we may use them for any lawful purpose without compensation to you.

4. User Representations

By using the Services, you represent and warrant that:

  • Your registration information is true, accurate, current, and complete.
  • You will maintain the accuracy of your information.
  • You have legal capacity and agree to comply with these Terms.
  • You are not under 18 years old.
  • You will not access the Services using bots, scripts, or other automated methods.
  • You will not use the Services for any illegal or unauthorised purpose.
  • Your use of the Services will not violate applicable law or regulation.

If you provide false, inaccurate, outdated, or incomplete information, we may suspend or terminate your account.

5. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all activity under your account.

We reserve the right to remove, reclaim, or change a username if we determine that it is inappropriate, obscene, or otherwise objectionable.

6. Purchases and Payment

We may accept payment by Visa, Mastercard, and American Express.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. Payments are charged in British Pounds Sterling (GBP).

We may change prices at any time and reserve the right to correct pricing errors even if payment has already been requested or received.

7. Subscriptions

Billing and renewal

Paid subscriptions continue and automatically renew unless cancelled. You consent to recurring charges until cancellation.

Free trial

We offer a 14-day free trial to new users. The account will not be charged during the free trial. At the end of the trial, access may return to the free tier unless upgraded to a paid version.

Cancellation

You can cancel your subscription at any time by contacting us. Your cancellation will take effect at the end of the current paid term.

Fee changes

We may change subscription fees and will communicate price changes in accordance with applicable law.

8. Prohibited Activities

You agree not to:

  • Use the Services for any purpose other than their intended business purpose.
  • Systematically retrieve data to create a database or directory without permission.
  • Trick, defraud, or mislead us or other users.
  • Interfere with security-related features of the Services.
  • Use the Services to harass, abuse, or harm another person.
  • Upload viruses, malware, spam, or harmful material.
  • Use automated systems, scrapers, bots, or data mining tools.
  • Attempt to impersonate another user or person.
  • Reverse engineer, decompile, disassemble, copy, or replicate the Services.
  • Create user accounts by automated means or under false pretences.
  • Use the Services to compete with Logivio.
  • Store or manage inventory data belonging to third parties without authorisation.
  • Share account credentials with unauthorised users outside your registered company.

9. User Generated Contributions

The Services may allow you to create, submit, upload, or transmit content or information. You are responsible for anything you submit.

Your contributions must not be false, misleading, unlawful, defamatory, abusive, discriminatory, obscene, harmful, or in violation of third-party rights.

We do not claim ownership over your contributions. You retain ownership of your content and data, but you allow us to access, store, process, and use information as required to provide the Services and as described in our Privacy Policy.

10. Services Management

We reserve the right to monitor the Services for violations of these Terms, take appropriate action where violations occur, restrict access, remove excessive or harmful content, and manage the Services to protect our rights, property, and platform stability.

11. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://logivio.io/privacy.

By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

12. Term and Termination

These Terms remain in effect while you use the Services. We reserve the right to deny access, suspend, or terminate accounts where we believe a user has breached these Terms or applicable law.

If your account is terminated or suspended, you may not create a new account under your own name, a false name, or the name of another person or entity without permission.

13. Modifications and Interruptions

We reserve the right to change, modify, suspend, discontinue, or remove parts of the Services at any time.

We cannot guarantee that the Services will be available at all times. Hardware, software, maintenance, or other issues may cause interruptions, delays, or errors.

14. Governing Law

These Terms are governed by the laws of England and Wales. Logivio and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

15. Dispute Resolution

Where possible, we encourage disputes to be resolved informally by contacting us first at contact@logivio.io.

Nothing in these Terms prevents either party from seeking appropriate legal or equitable relief where necessary.

16. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct errors, inaccuracies, or omissions and update information at any time.

17. Disclaimer

The Services are provided on an "as-is" and "as-available" basis. You agree that your use of the Services is at your own risk.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use of them.

18. Limitations of Liability

To the fullest extent permitted by law, we will not be liable for indirect, consequential, exemplary, incidental, special, or punitive damages, including loss of profit, revenue, or data, arising from your use of the Services.

Our liability to you for any claim will be limited to the amount paid by you to us during the six-month period before the claim arose, where permitted by law.

19. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, losses, liabilities, damages, and expenses arising from your use of the Services, breach of these Terms, violation of third-party rights, or harmful acts toward another user.

20. User Data

We maintain certain data you transmit to the Services for the purpose of operating and managing the platform. Although we may perform routine backups, you are responsible for the accuracy and integrity of data you enter into Logivio.

You agree that we are not liable for loss or corruption of data except where liability cannot be excluded by law.

21. Electronic Communications

Visiting the Services, sending emails, and completing online forms constitute electronic communications. You consent to receive electronic communications from us.

You agree that electronic agreements, notices, disclosures, and other communications satisfy legal requirements that such communications be in writing.

22. Miscellaneous

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us. If any provision is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

23. Contact Us

To resolve a complaint or receive further information about use of the Services, contact us at:

Logivio
15 Higgins Road
Derby DE24 8YG
England

Email: contact@logivio.io