Manage orders and dispatch tracking

Move orders through fulfilment and add complete carrier and tracking details before dispatch.

2 min read · Updated 16 July 2026

Problem

Orders can remain untracked or customers can receive incomplete shipment information when dispatch details are added inconsistently.

Solution

Keep order status current, confirm the carrier and tracking number, then dispatch the order so eligible marketplace write-back can run safely.

Keep fulfilment status current

Use clear stages for in progress, picked, marshalled where applicable, dispatched and delivered.

Validate tracking details

Enter both the carrier and tracking number. Logivio defers automatic tracking sync when either value is missing.

Dispatch once the parcel leaves

Dispatch should represent a real operational event. Eligible Etsy orders can then queue an idempotent tracking write-back job.

Review failures

Use Sync diagnostics and Seller Health recommendations when a marketplace update cannot be completed.

Frequently asked questions