How Logivio Health scores work
Health scores turn operational issues into category scores, priorities and recommended actions.
2 min read · Updated 16 July 2026
Problem
Raw inventory and fulfilment data does not tell a user which problem is most urgent or what action to take next.
Solution
The Health Engine evaluates enabled rules, scores each category and creates explainable issues and recommendations.
Scoring
Each category starts at 100. A Critical issue deducts 20 points, a Warning deducts 5 and an Info issue deducts 1. Scores are clamped between 0 and 100.
Health levels
Excellent is 95–100, Good is 80–94, Needs Attention is 60–79, Poor is 40–59 and Critical is 0–39.
Relevant categories
Seller accounts see seller-relevant categories. Warehouse and HSE categories are not shown when they do not apply to the company workflow.
Recommendations
Each issue explains the condition and links to the most relevant action or diagnostic page.
Frequently asked questions
What reduces a Logivio Health score?
Critical, Warning and Info issues deduct 20, 5 and 1 point respectively.
Why can two companies see different Health categories?
Categories are filtered to the workflows and modules relevant to each company.
Recommended articles
Based on this article and adjusted to avoid guides already viewed in this session.
Troubleshooting · 2 min read
Troubleshoot marketplace sync failures
Use Sync diagnostics and Health recommendations to identify credentials, connection and retry problems.
Getting Started · 2 min read
Getting started with Logivio
Set up your company, add your first product and record your first stock movement.
Warehouse · 2 min read
Picked, marshalled and dispatched stages
Separate fulfilment stages so teams know what is picked, where it waits and whether it has left site.
Seller · 2 min read
Manage orders and dispatch tracking
Move orders through fulfilment and add complete carrier and tracking details before dispatch.
Was this article helpful?
Report a problem with this article
Use this for incorrect, outdated, confusing, or broken content.